rec.photo.digital News Archive
Re: Not a good experience with Kodak support.

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From: Charlie Self (charliediy_at_email.domain.hidden)
Date: Fri Apr 02 2004 - 22:50:55 EST

Ron Hunter writes:

>> It's not your right to collect and store it in the first place and as far
>as
>> I'm concerned it should be illegal for you to be able to demand collecting
>> it.
>>
>> You don't like that, fine. I won't buy Kodak.
>>
>
>
>That's your choice, just as it is their choice to require some
>information in order to offer support. They don't demand it, you aren't
>required to provide anything, and neither are they. You bought the
>camera, it will still do what you bought it to do. They won't take it
>away from you. I suppose you think you can send a camera in for repair
>and not provide a return address? Unreasonable expectation!

Unreasonable analogy. The OP didn't want to download a camera, just a program
upgrade.

Charlie Self
"The function of posterity is to look after itself." Dylan Thomas

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